Usage Policies
Bplay’s Stance on VPNs and Anonymizers
According to the “Frequently Asked Questions” section and the terms and conditions on Bplay’s official website, the platform strictly prohibits the use of tools designed to hide a user’s real IP address. The following methods are explicitly banned:
- VPN services (Virtual Private Networks)
- Any type of proxy server
- Anonymizers and traffic obfuscation tools
- Other software or hardware means to alter the IP address
Using such tools is considered a breach of Bplay’s terms of service. The operator reserves the right to block violators’ accounts, forfeit available funds, deny further access, and disallow any withdrawals.
Official Reasons for VPN/Proxy Ban
A Bplay representative explained these strict measures as follows:
“Bplay operates under legal licenses from various provinces in United States. Local laws require us to strictly identify and verify the location of our customers by monitoring IP addresses and geolocation data.
The use of VPNs, proxy servers, and anonymizers allows users to mask their real location and identity, which poses risks such as fraud, money laundering, illegal activities, and non-compliance with age restrictions.
Therefore, we strictly enforce these rules by blocking access for violators. This is a necessary step to protect the legal operations of the company and the interests of our legitimate customers from authorized jurisdictions.”
Common Issues with VPN/Proxy Use
After reviewing numerous complaints and user feedback online, the following major issues have been identified concerning the use of VPNs and anonymizers to access Bplay:
- Account Blocking: The most common issue occurs when the system detects the real IP address is being masked, leading to automatic account suspension, making withdrawals impossible.
- Slow Customer Support Responses: Many users report long wait times and a lack of clear explanations from customer support when attempting to appeal account blocks related to VPN use.
- Loss of Account Balance: In some cases, Bplay not only blocks accounts but also completely forfeits all funds, without returning them to the player.
- Recurring Blocks after Unblocking: There are complaints that even after successfully unblocking an account, subsequent attempts to access via VPN lead to repeated suspension.
- Verification Difficulties: Using a VPN can also hinder the mandatory verification process of personal data and documents on Bplay.
Possible Ways to Bypass Blocks
Despite Bplay’s strict official stance, many users attempt to find ways to access the platform using VPNs. The following alternatives are suggested in comments and on specialized forums:
- Using Paid Licensed VPNs: Public and free proxies are easily detected and blocked by bookmakers. Commercial VPN services have large IP address pools and employ advanced traffic obfuscation techniques.
- Setting Up a Manual VPN Tunnel: A popular practice is renting a dedicated IP address in United States from a provider and configuring a VPN tunnel to route data through that “legal” address.
- Connecting from Foreign Servers: Some claim that Bplay allows access from abroad if the account was initially registered in United States according to the rules.
- Using Offshore Bookmakers: Instead of seeking ways to bypass restrictions, a hassle-free solution might be choosing international legal operators with offshore licenses.
Legal Alternatives for Access
For users who are currently unable to physically be in United States but wish to have legal access to Bplay, a company representative suggested the following options:
“Our customers have the option to register an account with Bplay while temporarily in United States, whether on a tourist trip, a business mission, or a visit. After completing the standard document verification, geolocation checks, and linking the account to an United States IP, they can access the platform from anywhere in the world without needing a VPN.
We are also considering offering a remote identity confirmation option for foreign nationals through visa centers or authorized notaries. Details of this program are still being developed.
In any case, we recommend keeping an eye on all official updates regarding this issue and avoiding the use of illegal means to bypass regional restrictions to prevent complications.”